Appalling service. No attempt made at delivery however online it stated that my parcel was refused. Phoned customer service, after 17minutes on hold I got through to an impolite customer service representative who put me on hold for 52minutes whilst she contacted the depot to investigate. The customer service representative hung up on me and routed my call back into the main call centre without advising me of the outcome. I had to phone back again to find out where my parcel is. I'm still none the wiser. I emeoukd advise against using this service
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