Paid for next day delivery from "Jo Loves" fragrance- I was unexpectedly out so I reorganised for next day, 3 days later parcel turns up opened and crushed. Very poor. I asked for a call back (they were too busy when I called) they called me back 7 hours later than promised, no apology, they confirmed parcel had now arrived, but when I collected it was in the poor condition I described ! Hopeless.
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