ordered something for next day delivery, due to arrive Saturday. I was in throughout the entire booking slot they gave me, and recieved a text saying I wasn't in and they'd left a calling card. There was no calling card and the picture the driver has taken of its location was a blur, so I'm assuming he didn't even attempt to make the delivery. I called dpd to sort this out, and was hung up on after waiting 10mins without even getting through to an advisor. When I finally spoke to someone she assured me they would deliver it as a priority the next day and call if any issues. However, no delivery the next day and when I called again to ask what was going on I was told no space for my parcel in the van (for a small parcel that weighed barely anything!). If I hadn't have called they wouldn't have been in touch to let me know about the delay. I decided to collect myself from depot. Very disappointed. I was told to go directly to the company I'd ordered from for a refund so I'm still waiting on a that. will not be using again.