If wish it was 0 rating I would have rate them. Apparently they supposed to deliver my package on Friday,but they manage to send wrong depot means they clearly didn't delivered on fri. I called customer service she said there was mistake from them so they will deliver on sat before 2.00pm. I called to to make sure they coming and they told me it's in Birmingham.my £700 worth phone in there and they telling me nothing they can do about it . They will update your status tonight. This is ridiculous. Try to avoid using this DPD . Otherwise u will die in frustration. Believe me.