this is the worst service I have ever encountered, I was waiting on a chimney hood to be delivered by dpd, the most obnoxious person refused point blank to let me check the item before I signed for it, his response was you can check it once it has been signed for, he then went on to say if its damaged then you can can take it up with company you bought it from, when I took the parcel from him and shut my front door, all the neighbours heard him shouting and calling me obscene names, so the upshot is that the company I bought it from has lost a big sale from me due to new kitchen appliances being purchased for using an abusive company that thinks its ok to abuse customers,