I can't even give DPD 1 star . Service is too shocking for any words or symbols. I booked a collection through TransGlobal Express for DHL but somehow ended up with DPD for them to collect a parcel to send to South Africa. They didnt pitch , some blatant lie that nobody was home. Rebooked , didn't pitch again, rebooked to collect and was promised by Rachel in the CS that she has given my contact number to the driver and he will call to assure collection. Guess what, nobody called and nobody pitched . I am now trying to get a refund. Another story to be told. I am disgusted and absolutely appalled by their lack of service. They promise to revert back to your email within 90 minutes. Well it takes nothing short of 24 hours before you hear back from them with another load of lies. They should be struck off from the Courier industry .