I ordered some lush soaps and paid £6 for next day delivery which was refunded because dos driver was just carding houses all day, this means he wasn't doing he's job!!!.. He was made by the depot to go out again and am waiting for the delivery now. It's 3 days late the customer service live chat was awefull with only 2 advisors being good Georgia and Kieran .. I doubt honorata rude and unhelpful. I've lost 3 days pay and will never buy from lush or ever use DPD again. A delivery company should hire people who actually deliver parcels and not be dishonest retards.