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Federico Marsili
I took a day off to collect a delivery schedulend between 13:33 and 14:33 on the 17th of August. The driver rang the bell at 13:30 didn't even wait for my reply, he took a picture of the door, and then went back to his van and ran away. I tried to run out on the road to stop but he completely ignored me. All attempts to contact DPD to ask the reason of such behaviour, failed. They don't have a phone number, and now I understand why. I tried to reschedule the delivery for the same day, without success. I was forced to reschedule for another day and I had to contact the sender and ask them to update the shipping address to my office because I couldn't take another day off because of a dishonest driver. The cherry on top was the email arrived at 13:36, three damn minutes later, stating there was no one to collect the delivery. Nth lie from the driver, the mail said he left a "calling card" which hasn't been left at all. I am seriously disgusted of all this.
8 years ago
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DPD has a 1.1 average rating from 5,377 reviews