do NOT believe the fake 5 star reviews of this AWFUL company you may see on here! yes, they have a slick website, but they simply cannot be contacted! - all numbers go to auto response messages and NO human beings. if you check them out at Companies House (as DPD Group) you will see that they operate out of a Post Office Box of: PO BOX 6979, Roebuck Lane, Smethwick, West Midlands, Uk, B66 1BN and that during their history they have had 34 officers and 29 resignations. I discovered all this when I was irritated by their bad service ... as I write this review ( Aug 25th AM) I am awaiting a parcel delivered to them from Slovakia - it took one day to get from my suppliers to Oldbury in Birmingham. Then DPD sent it to Preston via Leicester (for god's sake) the Liverpool taking over 3 days! it is still in Liverpool - arrived at 01:22 am and is NOT showing as out for delivery and this was a VERY important parcel! ... one that I now am unlikely get until next Tuesday after the Bank holiday this is a journey of 197 miles - (126 if not via Hinckley) ...I could WALK to Oldbury in that time! I could not get to speak to anyone at DPD despite all my efforts no doubt some shyster will respond to this review with a load of bullsh*t but EVERYTHING I say is true the moral here is to TOTALLY AVOID DPD and to perhaps use the company that sent it from Slovakia to Oldbury in 1 day ... rather than DPD who seem likely to take 3-6 days to get from Oldbury to Preston area.