I had a completely DISASTROUS experience with these DPD people and I'm going to tell you all about it so you don't get SCAMMED the same way I did. I ordered a package with an express delivery for the next day. SO, on the next day, before it was about to arrive, they sent me an email telling me to choose what to do with the package if I wasn't at home. I was not at home, so I clicked on the link telling me to choose a delivery location close to my home. The moment I did that, I got a message telling me my delivery had been changed for the following day. There was NOTHING on the page alerting me that the date of my delivery would be changed. If it had been, it must have been in very small print, hidden somewhere. I needed the package urgently, that's why I had decided to pay EXTRA money in order to have it as soon as possible. So I called them telling them that there must have been some error and that I still wanted my package on that day. The customer service people were all very nice and offered the option of collecting the package from the depot which was MILES away, it would have taken me 4 hours back and forth. That was ALL they could do, they said they could not change the delivery on the system, as if they didn't own it. After insisting and wasting a lot of my time and stressing me to an extreme point, they conceded to bring me the package the next day at home. I had to basically beg them to send it home, since, as they had already FAILED on my delivery and the object was to no use to me anymore, there was no point for me to collect from a place near me. They said they would do that and the next day, guess what? They delivered it at a shop near me, NOT AT HOME. So they basically LIED to me. They also refused to pay my money back. So, let's resume: I paid for a service they DIDN'T PROVIDE, the package was USELESS to me when it came, they LIED to me to get rid of me. This company is a DISGRACE. I can only assume they have this little entrapment scheme going on, where their site baits you to change your delivery date so that they can have time to deliver as many packages as they can and so they can get away with ROBBING people that they can't actually serve. It was a HOPRRIBLE EXPERIENCE and I will specifically buy things that are not delivered through them from now on. I would rather walk to China and buy my products from there than pay these THIEVES another penny.