I was due to have my parcel delivered on Monday 18th September as i was not in i emailed them to say that leave my parcel in a safe place i live in a 3 story flat so they came to deliver but made an excuse to say that they came they emailed me a picture to show they showed up which they did i told them to ring a different buzzer number so my neighbour can let in so after seeing this i got another email to say my parcel would be delivered on Tuesday 19th September which also failed i got emails and texts to say it would be delivered for 11.44 to 12.44 which clearly wasn't later i got a email saying the delivery is running late and will deliver by 6 at 3 o'clock i got a further email to say that they had been and i wasn't at home which i was at home and kept an eye out for them as i knew they were coming then i rang them up to inquire on my parcel the man i spoke to me i have parcels which are not due for delivery i said yes that's right but this is a different parcel to my others ones which was due for next day delivery he then gave me a different number to call so i did just that and the man was rude to me and told me the driver had a break down when he couldn't have if he had already been i caught all their lies and dont trust them at all or their services absolutely APPAULLING. they also sent me a blank picture through email to say they had been and no one was in another big lie they have done this to me on more than one occasion and now they tell me it will be delivered tomorrow which i doubt very much just a BIG time waste worst EVER service i wouldn't even give 1 star!