i was due to have my parcel delivered on Monday 18th September as i was not in i emailed them to say that leave my parcel in a safe place i live in a 3 story flat so they came to deliver but made an excuse to say that they came they emailed me a picture to show they showed up which they did i told them to ring a different buzzer number so my neighbour can let them in so after seeing this i got another email to say my parcel would be delivered on Tuesday 19th September which also failed i got emails and texts to say it would be delivered for 11.44 to 12.44 which clearly wasn't later i got a email saying the delivery is running late and will deliver by 6 at 3 o'clock i got a further email to say that they had been and i wasn't at home which i was at home and kept an eye out for them as i knew they were coming then i rang them up to Enquire on my parcel the man i spoke to me said i have parcels which are not due for delivery just yet i said yes that's right but this is a different parcel to my other ones which was due for next day delivery he then gave me a different number to call so i did just that and the man i spoke to was rude to me and told me the driver had a break down when he couldn't have if he had already been i was also told by the first man i spoke to that the number he gave me was the delivery drivers number no names mentioned when i asked him is this your name and are you the DPD driver he laughed at me and said S**** HAD A BREAK DOWN but will still be delivering but i caught all their lies because this driver wasn't evan from the same city or their office and dont trust them at all or their services absolutely APPAULLING. DPD have got to be the worst experience i have had with deliveries and parcels they also sent me a blank picture through email to say they had been and no one was in another big lie they have done this to me on more than one occasion and now they tell me it will be delivered tomorrow which i doubt very much just a BIG time waste worst EVER service i wouldn't even rate them 1 star!