Do not use DPD. They failed to deliver a next day delivery parcel. So I called to arrange collection as the parcel was needed that day. We drive 70 miles to collect (and 70 miles back) from feltham depot to be told, 'oh, we put it in the van by mistake'. So it was not there. I complained to DPD complaints department to be told 'there is nothing we can do'. Unacceptable
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