Like other reviewers have said, I wish there was a 0 star option. This is by far not just the worst delivery company out there but I would go as far to say the worse company out there! They have absolutely NO customer service. There is no phone number to call up and speak to someone - what company does that? All of their phone numbers are automated systems that require your parcel number - and when you enter it in the automated system just gives you a recording that the parcel was unable to be delivered. No option to speak to someone. Their email form for "Make It Right!" promises a response within 90 minutes - that's clearly a lie as I emailed them yesterday at 3:20 and I still haven't heard back from them the next day. I had a delivery slot between 3:00 and 4:00pm. I took day off work to accept parcel. I live by a school so the school rush was beginning when the drive arrived opposite my house at 3:06. I grabbed by shoes and was on my way out of the door to speak to the driver and tell him he could park on my drive when he drove off! I thought he might have been turning round. Nope! He just drove off! I then got a text on my phone saying no one was in whilst standing in from of my house watching the drive drive off. There was a blurry faked image of what was supposed to be evidence of my front door! I tried contacting DPD on social media - they ignored all of my multiple message. Amazon reported to me that my item was delivered - so clearly DPD have told them they have. Please for the love of God people stop using this company! Let them go bust! Don't give them your money they don't bloody deserves it. Use a more reputable courier! It won't be long till these guys are featured on Watch Dog.