Absolutely awful service. They rescheduled my delivery time after it had been booked in for today to Monday 2nd, which is wholly unacceptable to me as I am at work so I am struggling to try and find a time when I can reschedule the delivery now. What is made worse is that there was no correspondence to ask whether this was okay, or update me, or inform me of the reason for this change. I just received a text at 11am informing me that it had been updated 'as requested' - which is just insulting as I did nothing of the sort. In addition to that it took several phone calls and nearly 45 minutes on hold to get through to a member of the team. I was told that my order could not be sent out, nor could I go to collect it from the depot as it was 'locked in a lorry the depot didn't have access to' which I find rather ridiculous in and of itself. Will be avoiding companies that use DPD as a delivery service in the future as I have no faith in their ability to deliver items on time, even when I impressed how crucial the delivery for today was. *UPDATE - 01/10/2017 - Despite being informed by email and also directly on the phone that my delivery would *definitely* be with my today, it has AGAIN not turned up and it seems that nothing was even done about getting it sent out. The service offered by DPD is quite frankly appalling and I have been told that it cannot be sent out today, nor can I go to the Depot to collect it despite it being offered as a possible solution when I rang to complain yesterday. There seems to be an enormous disconnect between what various members of staff tell you, and I was even disconnected mid-call the second time I tried to call today to find out what was happening with my order. Disgraceful, and I shan't be using any company that uses DPD as their delivery courier in the future.