Driver delivered to wrong address but they weren't in. There is a door number plate on neighbours wall clearly stating the WRONG number. Text to say I'm not in when I am sat there waiting for the parcel. Driver then came back to deliver the package to my 91 year old mothers house without warning (she is vulnerable and I had explained this when I finally got thru to a human to talk to on the phone at DPD Birmingham) The DPD robot number has cost me an £11:50 bill to communicate with 2 robots and now DPD are refusing to take my complaint seriously. They have now sent me a link to make a claim for my money back in the small claims court!!! I have emailed their CEO as their tactics are disgusting.