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Anonymous
Dreadful, dreadful service. Parcel was supposed to delivered on Friday and left in safe place. Had email saying no one in so card left. NO card and just a black square where photo should have been ... Second email sent to DPD requesting redelivery on following Monday. Full address details and safe place information given. Strangely, received two emails with differing times for delivery. Item never arrived, yet again no card and no photograph. Received a further email claiming that a man at address had declined the delivery! Total nonsense as no one at the address. If they went to the incorrect address why not try to find the correct one?! I received a further email saying the delivery was rearranged for Tuesday as requested. NO such request made by myself. Maybe the driver did it himself. Finally delivered Tuesday: thrown outside front door where anyone could have picked it up so all instructions totally ignored. This is not the first time I have had a problem with DPD - say they have tried to deliver when no attempt made. Dread it when I order online and DPD are the delivery service.
7 years ago
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DPD has a 1.1 average rating from 5,377 reviews