I expected to recieve delivery of my daughters new school uniform on Thursday, she starts her new school on Monday. I was informed by DPD on Wednesday that they had my parcel and it would be delivered on Thursday. On Thursday I was informed that they did not have my parcel, I went out and on my return I had a card stating that, DPD had tried to deliver the parcel they never had! Delivery was rearranged for Friday. The driver arrived with one box on Friday, his hand held computer informed him that a box was missing, rather than looking for the box, he stated that his computer was wrong! In fact a box was missing and the driver had LIED!! When I contacted the help line, the driver refused to return and DPD would only deliver on Wednesday!! ZIbsas told by s help line operative that " we were going around in circles for half an hour". Forget the fact that I had waited 40 minutes to even speak to her!! For me this is the worst experience I have ever had with receiving a parcel, and I receive parcels on a regular basis! I would never knowingly use DPD and I implore you to do the same! POOR, POOR, extremely bad!