My parcel was to be delivered on an arranged day, which yes that happened. My email alerted me it would be delivered between 1:36-2:36. Parcel didn’t turn up till 2:45 at which I had needed to go out. My package clearly stated on the box (in large red letters) ‘FRAGILE! KEEP FLAT’ as it was a very breakable object. This sign was completely ignored by my delivery driver, who when turned up late, walked down my drive swinging it about sideways. Then when I politely answered the door, he was in that much of a rush that he basically threw this package at me, raised his voice at me when I was misheard him, and couldn’t get away fast enough. Incredibly rude and arrogant man! Very dissapointed! Luckily my parcel hadn’t broken, but I was so suprised it hadn’t!! Shame on you!