First attempted delivery, I was out (working). Okay no probs. Second time I gave them instructions to leave with neighbour, they didn't bother to try delivery at the neighbours. Ive requested a call back from them but Im not even going to wait for that! Ive sent an email to Sinead Croke, Director of customer experience, and I INSTANTLY received an email back (from....KEVIN) telling me that they have contacted the depot who will contact the driver to see if he can re deliver the item today, and apparently the responce they received has come back blank. Which I can only presume that the answer to the question was....NO HE CANT RE DELIVER THE ITEM. All in a space of 2 seconds! Automated emails that act as if they are live. Im expecting a new iPhone, I shall ring Carphone Warehouse to cancel the order. Hopefully they will think twice about using DPD. Im a postman and I really think folk should use the Royal Mail. If you are having problems with DPD then you should complain to the people using them, not DPD...they don't give a damn.