Dpd tried to deliver my parcel after they rearranged the time on fri 3 Nov without much notice, consequently no parcel for me.
After rearranging on line to collect parcel on Sunday at a Halfords centre after 12 as confirmed by them! I made 1 hour round trip to find no parcel had or would be delivered. The reason I would find out was the depot where my parcel was kept was closed Sunday and they new this but sent out conformation emails anyway.
Speaking to dpd I was told “ you could not have arranged this you must be mistaken” I have email and text proving this.
Next I am told I cannot have parcel redeilvered to my home as it will go to drop off point. (No need to stay in then!) NO I should have stayed home. Just received email and text to tell me dpd have done it again, tried and failed to deliver!
Why should the system be so hard and inconsistent!
Dpd I hate you!