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Tony
DPD is not a trustworthy company and do not come across as if they care. Vodafone should not use this company to deliver there goods. First I get a message that DPD will be in touch with my 1 hour time slot then I receive a message saying my delivery will be with me between 06.00 - 22.00 (This is clearly not 1 hour). I rang up DPD and spoke with a lady whom told me that the drivers machine is not working and was running of a run note. but then told me that I was drop of number 18 and he had just dropped off number 12 and was only 20 min away. The lady advised me it would be at my address with in 1 hour so I left work thinking I would be back within an hour. after waiting at home for just over 2 hours I rang again and spoke with a male member of staff who was able to ring the drive (Surprised as the lady earlier said that they could not reach the driver) to see how long he would be. I then get told it would be between 1 -1 1/2 hours as there was 16 more drops before mine (I was told earlier that there was only 6) As you can tell I am very disappointed with DPD, 1) They don't do what they say they will do (1 hour time slots) 2) They don't give you honest information when you call them 3) They don't even come across like they care when you have been sitting at home waiting for them. Tony
7 years ago
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DPD has a 1.1 average rating from 5,377 reviews