My parcel was due on a Sunday. On time the delivery driver press my bell and I let him in saying that I would be 2 mins; I live on the fifth floor of my apartment complex. When I got to the lobby the delivery driver had left a missed you note. I run out of the building and saw him closing his van door. When I asked for my parcel he just ignored me and drove off. I was outraged as I had waiting in. I contact pdp customer services and they told me it was my own fault as I gave them the wrong address. I couldn't believe this as he got to my address without issue. After explaining this I was told by a customer assistant to shut up and just wait, and that my parcel would be delivered again. dpd don't have any customer services and can't even deliver. I would recommend people to void using there services.