Ordered 2 mobile phones from sky, 1 turned up with the packaging damaged. The other failed delivery 3 times, lots of calls later to be told that they had lost it in the depot and could not find after completing a parcel search 3 days prior!! I have had to then go back to sky and explain, unfortunately they no longer have these in stock so won't be able to deliver before xmas. What I find strange is the fact that the driver (not driving a branded van or uniform) new that the other parcel could not be found in the depot!
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