Utterly appalling service in every conceivable way. Please do not use this horrendous company.
Failed to provide a delivery time that was convent for anyone who works.
Failed to provide advance notice of delivery time.
Failed to provide a helpline that offered anything other than prerecorded messages.
Failed to provide a website with any useful options.
failed to respond to enquiries within the time limit specified by their own website.
Failed to provide a collection point that was accessible at any time outside of normal working hours.