I gave one star because I had to, in order to write the rewiew. In reality they deserve minus! This company is a disgrace and I agree with every single bed rewiew I read here. Two times in a raw they delivered my parcel to someone else without a note for me. I could see in their website that my oarcel was delivered but I had no clue where it was.The first time it stated that it was delivered to me, but obviously that was a lie. Even the signature was not mine. Luckily the person who had it cane a couple of days later and gave it to me.The second time I called the customer service and found out the name and the address of the person who had received my parcel and went in person to collect it.I live in Germany and the customer service here was more helpful than what the other rewiewers describe. So maybe this one star goes to them.