(1) Arranged to pick up a small parcel from Matalan, but the parcel was not delivered there as 'oversize'. (2) Arranged to deliver to my home 3 days later. Driver left a card despite someone being at home. (3) Arranged to deliver the next day. Driver arrived before the time slot, so I was out and he left a card. (4) He then returned when I was out again and left another card. (5) Arranged to pick up from the depot. Waited 30 minutes but they couldn't find the parcel. The saga continues. I have been told to expect it tomorrow, and I wait in hope more than expectation.