I've bought a present with a next day delivery. However, there was never even an attempt to deliver it to me. I had to go to the deport 3 times and wasted more than 1 hour each time queuing there just to be told that my parcel wasn't there. Their mobile app showed that the parcel can be collected but in the reality it wasn't given to me. What is the point to have an app which doesn't correspond to their internal procedures?! The funniest thing was that their excuse was: "We took more orders than we can handle" Why should I care how many orders you took?! This company doesn't care about its customers at all, they are only a MONEY DRIVEN company.