I would like to give negative stars if possible. The worst company to deal with. Initially, they were unable to locate my parcel. Now when they found it (which they are claiming) are not willing to deliver. DPD kept promising me the parcel will be delivered to me same day and it still hasn't been delivered. I rung today to confirm the delivery status and they advised me it is still at the depot to be dispatched. I requested the customer care rep to transfer to the Manager, which she refused to and hung up on me. I am not sure whether I will be receiving my parcel or not. Do not use them.