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unhappy
What went right! paid for specific day delivery that being yesterday. Got someone to wait in all day and checked all day for a 2 hour delivery slot. Parcel had been dispatched Thursday. Tracking stated that parcel was on its way. Even covered all possibilities and said if door wasn't answered to leave with neighbour or safe and to leave a card. Updated this at 4 ish when i was home. NO delivery, no nothing, spent ages on phone to sender, currently on hold to them again, no update on parcel, no scan details, nothing. Have now had to cancel parcel and the sender has lost a customer. Well done DPD not sure how any business can afford to use you. Note this isn't the first or even second time either....
7 years ago
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DPD has a 1.1 average rating from 5,376 reviews