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Alan
Four times I have ordered a desk and four times it has failed to turn up due to DPD. If that wasn't bad enough today my wife pointed out to me there was a van outside I looked out and saw a hire van but the man was wearing DPD uniform I saw him in the back of the van shut the door and face our house (it turns out he was taking a picture of our house) He then drove off. I then get an e-mail to say that we weren't in!!!!!!! ANGRY is not the word! They then send me a nice picture of my house and say he left a card (he didn't) When you e-mail their customer services you will get these responses, an apology, or a bigger apology, or a repeat of the tracking information and that is it! They wouldn't know customer service if it hit them in the ....!I still haven't had my desk and this has been going on since the 28/12/2017. You only have to see the feedback on this site to see what a farce this company are! I am trying to set up my own business where I will be sending out hundreds if not thousands of parcels a year, and this company definitely won't be getting any business! Completely and utterly useless!
7 years ago
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DPD has a 1.1 average rating from 5,376 reviews