This is in reference to the DPD Snetterton depot. (1) DPD did not deliver on the prearranged delivery on Friday 19 January 2018. The excuse was this was due to driver hours. (2) Even though this was a DPD failure, DPD did not try to redeliver the parcel the next day. The customer rescheduled the delivery to Saturday 20 January 2018, On Saturday 20 January 2018 AM DPD changed the delivery date to Monday 22 January 2018. (3) The customer then upgraded the delivery to Sunday 21 January 2018 which DPD confirmed. On Sunday 21 January 2018 AM DPD changed the delivery date to Monday 22 January 2018. Is DPD a courier service that is too incompetent to deliver parcels on a requested date? Should people stop using DPD as courier service?