I purchased multiple products from both eBay and Amazon. I was messaged by DPD that the products would arrive on Thursday for my eBay purchased and Monday for my amazon purchases. So I live in a flat which has a buzzer and a tradesmen buzzer which allowed tradesmens such as caretakers, postmen and deliveries to enter the premises if they weren’t buzzed in. Both buzzers are really loud and the fact that I live directly above the main enterence I can hear when someone uses the buzzer outside. For my eBay purchases no one bothered ringing the door bell or entered the flat with the tradesmen buzzer to knock on the door, instead they just tried to open it realised it was locked and then left without trying the buzzer or trying another flat number even with the leave with neighbour option selected. (This was witnessed by my downstairs neighbor) an attempted delivery took place the next day and I was working from home and yet again no one buzzed at all. I received an email saying that another attempt was made because of this. I have now finally received my package after paying for it to be delivered on a Saturday and sitting outside in the cold while I waited for it. My amazon packages. Its now Tuesday and like my previous experience there was a supposedly attempted delivery on Monday and yet again no one pressed the buzzer. My mother is home and so is my sister and yet nobody heard the buzzer go and as a reminder we can hear when the buzzer goes, they even received our neighbours packages because they weren’t in. It’s now Tuesday and I have to take a day off work to sit in the cold and wait for my delivery because their drivers don’t know how to use a buzzer. This company is the worse and their staff are even worse and borderline incompetent