Absolutely poor service. As I was given an hour slot yesterday, I waited in my living room near the door to ensure I could sign for the parcel when it arrived. Suddenly i received an email and text saying DPD tried to deliver my parcel but no one was in and they left a calling card through my letterbox. This was a lie!!! They didn't put a calling card through my door, no one knocked or rang the doorbell. I have a security camera in front of my house and it showed no one tried to approach my front door during that an hour slot. This is the second time DPD driver lied about trying to deliver a parcel when they didn't! Their customer service number for compliant (0121 275 0500) is useless, you are just asked by a recorded voice to reschedule the delivery, there is no option to speak to a real operator! I would cancel any future purchase orders if DPD is involved and I will make sure to let the sellers know the reason!