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Anonymous
Absolutely horrific service. Ordered for next day delivery in the end will arrive 4 days later. Manager wouldn't speak to me. No compensation. Lost a lot's of time and money waiting for computer too arrive. Do not use this company! I ordered product on Thursday for next day delivery- waited in all day nothing arrived. Had been put through on the 3 to 5 days by mistake. I paid £5 to upgrade, was promised Saturday- did not arrive, even said I would go pick it up myself from the depot. They would not give me that info, and said there was nothing they could do. I have paid someone to to set up my computer this weekend so I can start a job Monday using it, this is now not possible. They will not even refund me my £5 I spent upgrading for next day delivery (even though it was their mistake). I have lost so much money on this Very Upset! Manager even refused to speak to me, so bad customer service as well. I will be going to the small claims court in an attempt to get my money back.
7 years ago
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DPD has a 1.1 average rating from 5,375 reviews