I would give them a lower rating than one star, but its not an option unfortunately. They said they would deliver today and give me a time slot. Didn't receive a slot. Its now 8pm and they still have not delivered. Their track it site says it is out for delivery still, but the depot has shut! Finally managed to find a number to contact the HQ. There is no option for reporting an undelivered parcel . Hold on the line for half an hour to speak to somebody but nobody answers, so I give up. Thanks for wasting my time DPD.