Many online retailers use DPD, so I use them a fair amount. I would say around 50 per cent (1/2) items arrive on time without complaints or need for interaction with their non-existent customer services. Today another bad one. But the point is, the whole purpose of this infrastructure company is to deliver mail/ parcels. Would we use a company that only delivered gas, water, electricity/ any other service only 1 week out of 2. Abso bloody lutely not. The good thing is Royal Mail have stepped up recently for their 24/48 hour service. If you can, use them.
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