Unfortunately there is no way to avoid using this company with many orders. Every single time they come to deliver they make no effort to bring my parcel to me. For example, I order from muscle foods (chicken/lots of different meats) which needs to be put in the fridge/freezer immediately. I waited in for my parcel, only to have my neighbour knock my door and tell me there are 2 boxes on the bottom floor with my name on it (lucky I have a trust worthy neighbour!) Dpd had left my parcel on the bottom floor (I live on the second) and just left. So not only could they not be bothered to bring the parcel up the stairs, they didn't even let me know it was here! I'm so angry, I wish there was a way to never use this awful company again. Every delivery of every kind is messed up one way or another!