Utterly useless and most unprofessional courier you could have the misfortune of dealing with. Amazon relies on DPD for their express deliveries (meaning for those clients who paid more to get a premium service!). I've been sitting home all freaking day waiting, my item which is due for a birthday present today, has been sitting in their office since 7am, yet they are refusing to deliver it today (1 mile away from them!) despite having paid for it. They are not providing any reasons to Amazon, who keeps apologizing but does nothing to solve the problem. Sick and tired of DPD and Amazon, stay away from both or you'll end up wasting time and money!