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Jim Green
What's the matter with these people? Three abortive attempts on three successive days to deliver my parcel when I have been at home all day on each occasion - unbelievable, disgraceful, and unacceptable. I even had my landlord check out my security buzzer and it is in perfect working order. Hasn't the penny dropped yet? They are attempting to deliver to the wrong address! I will never again purchase anything online from any company that uses DPD as a parcel courier. I am disabled and now they are asking me to collect my parcel from a chemist shop miles away from where I live. I am reporting DPD's appalling service to Trading Standards Carry on like this and they will soon be out of business...good thing too. PS: To add insult to injury, a DPD delivery person finally found his/her way to my flat tonight (Thursday) at 19.36 - but not to hand over my parcel - to pop a pickup card through my letterbox and then race down the stairs unannounced. Utter incompetence. MONDAY 14 MAY Still have not received my parcel but got an email from the DPD exec desk intimating that the only solution is for me to contact the seller and have the product resent. DPD will return the original (assuming they can locate it. I am 87 years of age and this the biggest load of codswallop I have ever heard... I am now about to release my rottweiler of a solicitor onto DPD. If anyone can nail these liars to the floor, he can...
7 years ago
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DPD has a 1.1 average rating from 5,373 reviews