Horrible customer service. Very rude staff. My parcel was promissed to be delivered on Saturday but I just called them for an update and they said it is stuck in the truck until Monday and they will not do anything about it. I asked the advisor why did you promise Saturday and she said it is a mistake and she cant do anything about it in a very rude and disgusting tone. Then I asked to be transfered to a manager in customer services and she said there is nothing she can do and there is no compensation for the mistake they have made and they will not deliver the parcel until Monday, end of story. They put me in a totally speechless situation so I had to put the phone down. I am really disgusted with their customer services. Will never use them again. They are a nightmare