I was given a delivery time of 1434 to 1534 but was actually in all day. At 1456, I got an e-mail to say that no-one was available to sign for the order and a card had been left. The e-mail included a photo of the front door so the driver must have been here. I went to the front door to confirm that the bell was working perfectly, which it was. There was no sign of the card. I responded by e-mail asking that the driver make another attempt today and this time try ringing the bell or 'phoning so I could come to the door to collect.