For the 3rd consecutive time the parcel has not been collected. Despite more promises to collect by 5.30 pm today, DPD lines are closed and no pick up has been made by 18.58 hrs!!!! To add insult to injury on each occasion they have said the pick up was attempted. Total and absolute lies, as having waited all day at home and then at work (with a fully staffed reception also being aware) NO-ONE arrived to pick up. Unacceptable, unprofessional, aggravating and not even a guarantee they will turn up at some point (who knows when) tomorrow!!!!!!
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