I got notification of a delivery I was expecting giving me options for what to do if I’m not going to be in. I opted for leave in safe place and signed the waiver on the DPD site. Next I get a notice to say they were unable to deliver my parcel because there was no one in to sign for it. No customer service number. No complaints procedure. Hopeless if you actually need something delivered urgently. V poor service. I wish businesses would not use them.
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