What a disgusting delivery company. Sat at home waiting for my delivery, decided to check the app when it was late only to see that the status was ‘delivery refused’. Not the first time I’ve had a problem with this company. You call customer services and they don’t even answer the phone, just a continuous message saying that there is high call volume and the call will take over 5 minutes to be answered. 20minutes later, still waiting for someone to answer. To get a response, call your seller and ask for a full refund. Only when companies who use DPD, keep having to give people refunds because of poor service will this company go out of business. Can’t give less than 1 star on the rating