Paid extra for the 'Express' next day service (Between 9am - 5pm) and awaited the 1 hour time slot we would be given for delivery, normally at 11am when its loaded on the van, but this can also be 12pm depends what link you look at, oh and also elsewhere it says delivery will between 6am - 10pm on another link. Tracking number didn't work but we could see that the item had been received at the Birmingham hub at 2am this morning and it was on it's way to the Hinckley depot where it appears to have vanished into the ether!! Not having received a hour time slot by 2pm we contacted the company we bought the item from as they would have more chance of speaking to someone at dpd than we would, this they did and got back to us saying they were very unhelpful and it looks like it's gone 'missing' as they had no record of it....... As a gesture of goodwill the company is resending the item via a guaranteed delivery by 1pm Saturday RM.