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Anonymous
What an absolute disgrace of a company. Failed to deliver my item not once....wait for it....4 times. You name it they messed it up, wrong shop first (the shop couldnt be used even though it was an option ON THEIR WEBSITE), followed by the wrong house, followed by saying i was out twice even though they had been instructed to leave the parcel in a safe place (the garage) TWICE. On the occasion of the wrong house they had the cheek to say we missed you even though the picture they posted wasn't even of my house. Infact it wasn't even a house in my village and they had been requested to leave it in the garage so it didn't matter if i wasn't in anyway. What makes this even worse is that when i rang them to ask what the hell was going on they didn't apologise, didn't take ownership, were flat out rude to me and put the blame solely on me even though it was them that completely messed everything they attempted to do. My parcel ended up being returned to the sender (Allsaints) and i made it perfectly clear to Allsaints i would never buy off them again unless the offer another option of shipping or ditch DPD completely. People, take note of their reviews, they dont lie. This is a seriously unprofessional and completely inept company who pay the minimum wage. And that's exactly what service you have paid for. Never again.
7 years ago
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DPD has a 1.1 average rating from 5,373 reviews