We had a delivery of 3 boxes which the DPD delivery guy left at the front door of our apartment building. He rang in to tell us that he needs help bringing them up which was fine, however when my husband went downstairs - DPD got him to sign and said later..and headed out.
He claimed it was 'front door' service only which is ridiculous.
We've ordered bulk items from other delivery companies that have given us front door service which is literally our front door.
Had my husband not been home, I would've been stuck with 3 boxes outside my apartment building and no way of taking them upstairs because of my pregnancy.