Rubbish. Awful service. 7 days later still not received, so I contacted them, waiting ages on the phone (20 mins) to be told parcel was sitting at the depot. So why haven’t they delivered? I asked, they said they didn’t know basically that they’d ‘contact the depot’. So I said when will I hear from you again then? About ‘1-2 days’ they said. 1-2 days! Seriously. I don’t know what’s happening to my parcel, if it’s ever going to be delivered- and good job I contacted because I probably never received it! They never told me any thing?! So I asked for speedy service saying I was very disappointed, they didn’t say anything to that and I am yet to receive my parcel! Awful service that’s very expensive for what it is. Will be using Hermes next time- much better service.