Another parcel sat in the Depot dispite them giving me a delivery time and me taking time off work to receive it. Customer Services couldn't care less and were not helpfull at all - in fact they were rude. There was no senior contact given when I asked who to complain to so instead I have passed on my complaint to the company that employed their services informing them that DPD are totally unreliable which must reflects on any company employing their services. I will always ask who the courier is from now on and not buy from anyone using DPD - just not worth the hassle and uncertainty when there are more reliable (and cheaper) services out there! I wonder if DPD read or care about any of these reviews as they just get worse?